The allocation and potential redemption of capital credits is a critical component in every cooperative’s financial management process. They must weigh how much to pay out in capital credits while keeping enough cash on hand [...]
Competition and rising costs may have you reconsidering your video/cable TV strategy. You’re paying more for content and you are probably seeing more and more customers cut the cord for streaming services. If you [...]
All telecom carriers providing voice services must certify by March 1 each year that their employees have been trained or refreshed on the basics of the FCC’s Customer Proprietary Network Information (CPNI) rules. To [...]
With the 4Q 2020 federal Universal Service contribution level at 27.1% and increasing each quarter (it will be 31.8% 1Q 2021), it is important that you fully understand how to calculate your payment. Not [...]
On January 6, 2021, your telecom switches must not only relay 911 calls to the local PSAP, but also include detailed location information for callers on fixed voice lines (nomadic voice services such as [...]
Beginning January 1, 2021, all rate-of-return (RoR) companies receiving A-CAM I funding, as well as Rural Broadband Experiment (RBE) winners and Alaska Plan companies, are required to begin their year of pre-testing for the [...]
As the core of your operation, it is imperative that your broadband network remain healthy and robust. But as new service requests pop up – a school requests 10 Gig service, a cell tower [...]
Denial of Service attacks are on the rise and your broadband network and your customers could be targets at any moment. Is your network protected from attackers trying to slow or even bring down [...]
Just before All Hallows' Eve, Bridget Alexander White led an expedition into the dark forest of numbering and porting to explore the looming changes all companies will experience in 2021. If you missed the [...]
The FCC is moving forward with its broadband mapping data collection sometime in 2021 in response to pressure from Congress and broadband consumers. This industry-wide undertaking to produce the best possible maps showing where [...]