FCC Announces Robocall Mitigation Database

All service providers must submit information by June 30

The FCC has created a new Robocall Mitigation Database to enforce a requirement in the 2019 Pallone-Thune Telephone Robocall Abuse Criminal Enforcement and Deterrence Act (TRACED Act), which called for voice service providers to better police their networks against illegal and unwanted robocalls. All voice service providers must file certifications in the new database before June 30, 2021, providing detailed information regarding their implementation of the STIR/SHAKEN caller ID authentication framework and/or a robocall mitigation program.

When companies file their robocall mitigation program information with the FCC, each will certify that it has either completed STIR/SHAKEN implementation in its network, has partially implemented STIR/SHAKEN and is performing robocall mitigation, or that the company has not yet implemented STIR/SHAKEN and is performing robocall mitigation.

Carriers under the STIR/SHAKEN deadline extension until June 30,2023, must state the type of extension received and detail the robocall mitigation program its company has deployed. In addition, each company is required to provide a robocall mitigation contact.

Certifications, company identification information, and contact information must be submitted via the database portal on the Commission’s website at https://fccprod.servicenowservices.com/rmd?id=rmd_welcome by June 30, 2021.

The FCC also set September 28, 2021, as the date in which intermediate providers and terminating voice service providers will be prohibited from accepting traffic from voice service providers not listed in the Robocall Mitigation Database.

For more information on the Robocall Mitigation Database, STIR/SHAKEN requirements, or anything robocall related, please contact Bridget Alexander White in JSI’s Maryland office at 301-459-7590.