On Friday, November 5, 2021, the FCC paused for one year its plan to eliminate Lifeline support for eligible customers that subscribe to voice-only service. The current $5.25 per month of support will remain in effect for all eligible voice-only customers until December 1, 2022. During that time, the FCC will evaluate whether the changed circumstances warrant longer-term modifications of the Lifeline program.

Lifeline support for voice-only service originally was scheduled to end on December 1, 2021. Companies should make sure that their billing systems are updated to ensure the continued Lifeline support to eligible voice-only customers.

Please contact Liz Kayser at 512-338-0473 or Lans Chase at 770-569-2105 if you have any Lifeline-related questions or need assistance.