All service providers that are registered with the Number Portability Administration Center (NPAC) must complete their 2022 Annual Continued Qualification (ACQ) online no later than March 25, 2022. The ACQ submission is an annual attestation that no changes have occurred to the company’s status as submitted on the NPAC Customer Application. Any service provider that fails to file the ACQ may be removed from the NPAC, which will prevent them from porting telephone numbers in the NPAC.

The types of company changes that must be reported to the NPAC include:

  • Change to the Applicant Type (Wireless, Wireline, VoIP)
  • Addition or deletion of NPAC Region(s) in which you are doing business
  • Change in Proof of Operating Authority (e.g., Certificate of Public Convenience and Necessity (CPCN), FCC Radio License, or FCC Proof of Numbering Authority)

If your company’s proof of operating authority and/or application information has changed you should immediately contact iconectiv’s Account Management for assistance in updating your application. An updated application must be submitted prior to the 2022 ACQ being submitted.

New to this year’s process, the ACQ is now completed online at iconectiv’s NPAC Customer Portal. Your company’s project representative, as provided on your NPAC Customer Application, should have already received an email notification from iconectiv to complete this filing. If your company has not received this email you will need to contact NPAC Account Management to update your company’s project representative information.

Any questions about the ACQ requirements or filing process may be directed to Karen Hoffman in JSI’s Maryland office at 301-459-7590.