All voice service providers are reminded that they must file their Robocall Mitigation Program (RMP) certifications in the FCC’s Robocall Mitigation Database (RMD) by or before June 30,2021. This new requirement is part of the FCC’s efforts to solve the nation’s illegal robocall problem.

All companies must certify that they have either completed STIR/SHAKEN implementation in their networks, have partially implemented STIR/SHAKEN and are performing robocall mitigation, or that they have not yet implemented STIR/SHAKEN and are performing robocall mitigation. A provider’s robocall mitigation program must specify practices the company has deployed that can reasonably be expected to significantly reduce the origination of illegal robocalls on its network. In addition, carriers must provide a company contact who is responsible for addressing robocall mitigation-related issues. The RMP information must be filed in the Commission’s Robocall Mitigation Database.

Failure to file a certification in the RMD could result in calls originating on your company’s network to not be completed. Beginning September 28, 2021, intermediate providers and terminating voice service providers will be prohibited from accepting traffic from voice service providers not listed in the Robocall Mitigation Database.

For more information on the Robocall Mitigation Database, or anything robocall related, please contact Bridget Alexander White in JSI’s Maryland office at 301-459-7590.

Numbering & Porting Essentials Service

Clients interested in educating their staff on the cavalcade of numbering and porting requirements all service providers will face in 2021 should consider subscribing to JSI’s Numbering & Porting Essentials service. The subscription includes breaking news alerts, a free webinar and six web-based education sessions designed to keep companies informed about important numbering, porting and robocall mitigation decisions that will impact their internal operations and customers. Contact Bridget Alexander White for more details and to sign up. Contact Bridget Alexander White for more details and to sign up.