Beginning September 28, 2021, voice service providers and intermediate providers are prohibited from accepting traffic directly from any other provider that is not listed in the FCC’s Robocall Mitigation Database (RMD). All voice service providers were required to file certifications in the RMD by June 30, 2021, outlining their efforts to stem the origination of illegal robocalls on their networks (see JSI’s April 23, 2021 e-Lert for more on the RMD).

If your company is not listed in the RMD, connected carriers cannot accept traffic from your company as of September 28. In addition, your company must check the RMD and confirm that all connected carriers have filed their robocall mitigation plans with the FCC. If any have not, your company cannot accept traffic from the offending carrier beginning September 28.

When carriers filed their robocall mitigation program information with the FCC, each certified that they had either completed STIR/SHAKEN implementation, had partially implemented STIR/SHAKEN and are performing robocall mitigation, or that they had not yet implemented STIR/SHAKEN and are performing robocall mitigation.

For more information on the Robocall Mitigation Database, or anything robocall related, please contact Bridget Alexander White in JSI’s Maryland office at 301-459-7590.

Numbering & Porting Essentials Service

Clients interested in educating their staff on the cavalcade of numbering, porting and robocall mitigation requirements all service providers will face in 2022 should consider subscribing to JSI’s Numbering & Porting Essentials service. The subscription includes breaking news alerts, a free webinar and web-based education sessions designed to keep companies informed about important numbering, porting and robocall mitigation decisions that will impact their internal operations and customers. Contact Bridget Alexander White for more details and to sign up.