3 11, 2021

JSI Numbering Expert Named NANC Vice Chair

2021-11-03T08:27:30-04:00November 3, 2021|News|

FCC Acting Chairwoman Jessica Rosenworcel this week named Bridget Alexander White, staff director in JSI’s Business Development department, as the vice chair of the North American Numbering Council (NANC). She will serve as vice chair during the 2021-2023 charter. Bridget is in her second term on the Council and has been a voting member of the since 2017. Bridget’s nomination is sponsored by US Connect.

The NANC is composed of representatives of telecom carriers, regulators, cable providers, VoIP providers, industry associations, vendors, and consumer advocates. Its main mission is to recommend to the FCC ways to modernize the North American Numbering Plan. It also has been instrumental recently in the FCC’s fight against illegal robocalls, working on implementing STIR/SHAKEN and the Reassigned Numbers Database. Bridget has been involved in all of those discussions, representing the interests of small and rural carriers.

Bridget has worked in the telecom industry for nearly 25 years, much of it focused on telecom policies that drive numbering and porting decisions. She works with rural companies each day that are affected by the NANC’s decisions and provides a vital voice for them on the Council.

“I was rendered speechless when I received the call asking me to serve as vice chair! I work with a wonderful and intelligent group of people on the Council and the opportunity to serve as vice chair of the NANC is an honor,” Bridget said. “I greatly appreciate Chairwoman Rosenworcel’s appointment in recognition of my contributions to the Council and I look forward to continuing to advocate for rural carriers in the industry.”

Bridget is excited about her new role helping to lead the NANC as it tackles several big issues. She invites clients to communicate any concerns or opinions about NANC’s work to her directly by email or by phone at 301-459-7590.

30 07, 2021

JSI Numbering Expert Reappointed to NANC

2021-11-02T13:08:17-04:00July 30, 2021|News|

Bridget Alexander White, staff director in JSI’s Business Development department, was reappointed recently to the rechartered North American Numbering Council (NANC) by FCC Acting Chairwoman Jessica Rosenworcel. This is Bridget’s second term on the Council as a full, voting member. She was first appointed in 2017 and has served on the NANC for four years. Bridget’s nomination was sponsored by US Connect.

The NANC’s main mission is to recommend to the FCC ways to modernize the North American Numbering Plan, but it also has been instrumental in the FCC’s fight against illegal robocalls in recent years. Bridget was on the front line of discussions about STIR/SHAKEN and the Reassigned Numbers Database during her first term and  represented the interests of small and rural carriers on the NANC on both issues.

Bridget has worked in the telecom industry for nearly 25 years, much of it focused on telecom policies that drive numbering and porting decisions. She also works with rural companies on a daily basis that are affected by the NANC’s decisions and provides a vital voice for them on the Council.

“It has been my pleasure representing rural LECs on the NANC over the years. I look forward to continually ensuring RLECs’ best interests are considered and heard in all NANC recommendations to the FCC for numbering, porting and robocall mitigation,” Bridget said about her reappointment.

The NANC is composed of representatives of telecom carriers, regulators, cable providers, VoIP providers, industry associations, vendors, and consumer advocates.

Bridget invites clients to communicate any concerns or opinions about NANC’s work to her directly. She can be reached by email or in our Maryland office at 301-459-7590.

16 07, 2020

FCC Begins Implementing “988” as the National Suicide Prevention Hotline

2020-07-16T15:55:53-04:00July 16, 2020|e-Lerts|

During today’s Open Meeting, the FCC gave voice service providers two years to implement “988” as the designated national abbreviated dialing code to be used exclusively for access to the national suicide prevention and mental health crisis hotline system. The Report and Order also spells out the implementation details of this new national dialing code.

The FCC, which was directed to establish this three-digit code under the National Suicide Hotline Improvement Act of 2018, believes 988 will help increase the effectiveness of suicide prevention efforts, ease access to crisis services, and ultimately save lives (See JSI’s Dec. 12, 2019, e-Lert for more information). Under the Report & Order, all voice service providers are required to:

  • Implement 988 within their networks by July 16, 2022;
  • Transmit calls initiated by dialing 988 to the National Suicide Prevention Lifeline: 1-800-273-8255 (1-800-273-TALK); and
  • Implement 10-digit dialing in areas that both use seven-digit dialing and use 988 as the first three numbers in seven-digit phone numbers.

JSI, as a member of the North American Numbering Council (NANC), participated on the working group charged with determining the best code to use for the hotline. The working group met countless days and hours to select this short, memorable number that will make a big difference in the lives of many. We encourage all clients to begin to educate their staff and customers on this extremely important new code.

JSI will share more information as the industry begins working on 988 implementation and the necessary consumer education efforts that will be a big part of this process. In the interim, please contact Bridget Alexander White in JSI’s Maryland office at 301-459-7590 with any questions.

LNP Essentials

Clients interested in following all of the news about numbering, porting and robocall mitigation should consider subscribing to JSI’s LNP Essentials bundle. The subscription includes newsletters, breaking news alerts, webinars and interactive call sessions designed to keep companies informed about important industry decisions that will impact their numbering and porting operations. Contact Bridget Alexander White for more details and to sign up.

12 12, 2019

FCC Designates “988” as Suicide & Mental Health Hotline Code

2019-12-12T17:13:43-05:00December 12, 2019|e-Lerts|

At its December 12 Open Meeting, the FCC officially selected “988” as the new national suicide prevention and mental health hotline number. The National Suicide Hotline Improvement Act of 2018 (NSHIA) directed the FCC to study the feasibility of establishing a simple, easy-to-remember, three-digit dialing code for a national suicide prevention and mental health crisis hotline system.

The FCC gave the North American Numbering Council (NANC), through its Numbering Administration Oversight Working Group (NAOWG), the task of developing a report and making a recommendation. After looking at whether such a code should be established and what three digits would work best, the NANC recommended the new “988” code.

In summary, the Order:

  1. Designates “988” as the three-digit dialing code for a national suicide and mental health crisis hotline system maintained by the U.S. Assistant Secretary for Mental Health and Substance Use and the Secretary of Veterans Affairs.
  2. Requires all telecommunications carriers and interconnected VoIP service providers to make, within 18 months, any necessary changes to their networks to ensure that users can dial “988” to reach the National Suicide Prevention Lifeline, 1-800-273-8255 (TALK).
  3. Seeks comment on issues relating to nationwide deployment of the code, including call routing, dialing in certain geographic areas, mandating nationwide 10-digit dialing, deployment timeframes and implementation costs.

We will share more detailed information on timeframes, technical challenges, costs, and consumer education once the official Order is released. JSI will also participate on the 988 industry working groups as part of our representation on the NANC. In the interim, please contact Bridget Alexander White in JSI’s Maryland office at 301-459-7590 with any questions.

19 07, 2018

FCC Nudges Nationwide Number Portability Forward by Amending LNP Query Rules

2018-07-19T12:21:50-04:00July 19, 2018|e-Lerts|

Earlier this month, the FCC adopted a Report and Order as a step toward nationwide number portability (NNP) to allow consumers to switch their telephone numbers to any carrier, anywhere in the country. The amended rules relax requirements on which service provider is responsible for querying ported telephone numbers in the Number Portability Administration Center (NPAC) database. Until now, the carrier immediately preceding the terminating carrier (the N-1 carrier) was required to ensure that ported telephone numbers were queried in the NPAC. The FCC relaxed the N-1 requirements to allow the originating service provider or any other carrier in the call path to take responsibility for the query in anticipation of changes to the number porting rules to lift rate center boundary limitations and allow NNP.

The original N-1 rule was put in place to ensure the query costs were split between originating and interexchange carriers and so that calls would not be left unqueried. Today, few consumers have an interexchange carrier that is different from their local provider, which makes N-1 unnecessary in some cases; however, it is still necessary when the providers differ and wireless and iVoiP calls are in the mix. Those calls may be destined to terminate outside the originating carrier’s network and may not fall under the originating service provider’s responsibility in the current N-1 structure.

The change was made because the FCC agreed with commenters that stated requiring the N-1 carrier to perform the query in the NNP environment could result in frequent inefficient and unnecessary queries and routing. For example, a call could route from the originating carrier to an interexchange carrier for the query and back to the originating carrier for termination. Such instances would be avoided if the originating carrier performed the query. However, to continue to ease the potential burden of the originating carrier bearing all query costs, the rule will continue to require the industry to follow the N-1 process if the originating carrier declines to query the number. Whether or not the originating service provider decides to query the call will depend on the query costs and the provider’s ability to route and terminate calls under the “to be determined” NNP protocol selected for the industry.

The N-1 amendment in this Report and Order will be effective 30 days after the Order is posted in the Federal Register.

NNP Next Steps

In addition to the N-1 change, the FCC’s Wireline Competition Bureau earlier this month directed the North American Numbering Council (NANC) to investigate the costs, benefits, and technical requirements of two potential NNP methods: Non-Geographic LRN (NGLRN) and Nationwide LRN (NLRN). The NANC was also charged with recommending the next steps the Commission and industry should take to achieve full NNP. An interim report is due to the Bureau at the December NANC meeting and the final report is due at the NANC’s first meeting of 2019, which is normally held in March.

The Order and the NANC directive are significant for ALL service providers as the ability for consumers to port their telephone number anywhere in the country is arriving sooner that we thought.

If you have questions or would like additional details about NNP, contact Bridget Alexander White in JSI’s Maryland office at 301-459-7590.

17 11, 2017

JSI’s Numbering Expert Named to NANC

2017-11-17T11:30:27-05:00November 17, 2017|News|

JSI is excited to announce that Bridget Alexander White, manager in our Business Development department, was appointed by FCC Chairman Ajit Pai to the North American Numbering Council (NANC) as a full, voting member. This is the first time someone from JSI has been named to the NANC. Bridget’s nomination was sponsored by US Connect.

The NANC’s mission is to recommend to the FCC ways to modernize the North American Numbering Plan to ensure the efficient, impartial assignment and use of vital numbering resources in the changing, modern world of communications. The NANC is composed of representatives of telecom carriers, regulators, cable providers, VoIP providers, industry associations, vendors, and consumer advocates.

Bridget’s voting membership will bring small and rural carriers’ positions to the NANC, which are important to consider in the development of porting and numbering rules and procedures. Bridget has worked in the telecom industry for more than 19 years and her broad knowledge of the telecom policies that drive numbering and porting decisions, as well as her daily contact with those companies that are affected by those decisions, will bring a unique perspective to the Council.

Bridget is not a stranger to the NANC. She is a longtime voting participant on the NANC’s Future of Numbering (FoN) and Local Number Portability Administration (LNPA) working groups, and served as chair of the LNPA working group’s New Entrant Sub-team which developed guidelines for new providers entering the porting arena.

Bridget is excited to be able to participate and represent small companies as a member of NANC. She invites clients to communicate any concerns or opinions about NANC’s work to her so that she can best represent their interests on the Council. She can be reached by email or in our Maryland office at 301-459-7590.

15 11, 2017

Webinar: Hot Topics in Numbering & Porting

2018-03-15T14:51:05-04:00November 15, 2017|Webinar Recordings|

Our latest webinar on how the FCC’s recent ruling & proposals will affect your company

Customers have long been asking why they can’t port their telephone numbers to a neighboring rate center or state…Why their calls are not connecting once their numbers are ported to another service provider…How on earth their number was ported without their authorization…And why they repeatedly receive robocalls during all hours of the day and night.

The industry has discussed these issues over the years and each suffered the same fate – neglect – until now. The FCC is finally getting involved and forcing the industry’s hand to find resolutions to these problems and more. The FCC has issued three major proposals over the last six months with the goal of promoting competition and providing broader service provider options for consumers, protecting customer account information and services, and mitigating annoying and unlawful robocalls and Caller ID spoofing.

JSI’s numbering and porting expert, Bridget Alexander, explored how the FCC’s robocall ruling and other proposals will impact your company’s current and future porting and numbering procedures during a recent webinar. She also talked about:

  • The FCC’s recent ruling which allows service providers to block calls from unassigned, invalid and unallocated numbers
  • Phased implementation of nationwide number portability
  • FCC proposals aimed at mitigating unauthorized carrier changes and related charges
  • A telephone number reassignment database being considered as part of the effort to reduce unwanted robocalls

She also discussed the latest news about the NPAC transition, how companies would be affected if the iconectiv NPAC crashes and the NPAC reverts to Neustar, and the FCC’s “reinvention” of the North American Numbering Council (NANC).

A recording of the webinar is available for $249. Subscribers to the LNP Essentials bundle will receive a 10% discount on this webinar as part of their 2017 subscription. If you are interesting in purchasing the recording, please contact Brenda Cordwell at 301-459-7590.

For more information about anything NPAC or number porting related, contact Bridget Alexander in JSI’s Maryland office at 301-459-7590.

15 08, 2017

FCC Proposes Rules to Combat Slamming

2017-08-15T14:51:19-04:00August 15, 2017|e-Lerts|

In its recent Notice of Proposed Rulemaking (NPRM) on slamming and cramming, the FCC proposed rule changes that would both automatically freeze customers’ carriers of choice and allow carriers to reach out to customers when a carrier change is submitted. The FCC seeks comments on both proposals by September 13, 2017. Reply comments are due October 13.

Both new proposals focus on the issue of slamming, or unauthorized carrier changes. The default freeze proposal would require the current preferred carrier to automatically restrict carrier changes for all consumer telephone services until the customer chooses to lift the restriction. Currently, customers must request a freeze from their local exchange carrier. As well, the FCC proposes to allow a losing carrier to contact a customer to verify he/she truly desires to switch carriers when a carrier change request is received. This would specifically impact the porting process as current rules forbid the old service provider to confirm telephone number port-out requests with consumers due to competitive issues.

The Local Number Portability Administration-Working Group (LNPA-WG) and the Future of Numbering (FoN) Working Group – both under jurisdiction of the FCC’s numbering and porting advisory group, the North American Numbering Council (NANC) – likely will be directed to weigh in on the proposals and their impact on the industry. If approved as proposed, the NPRM would directly affect carriers’ porting processes and timeframes, and possibly interconnection agreement terms.

JSI’s Bridget Alexander is a member of both the LNPA-WG and FoN and will continue to monitor the NPRM activity within the industry groups. She will update clients via The LNP Standard newsletter and during an upcoming LNP webinar on October 4th (more details soon). In the interim, you can contact Bridget Alexander at 301-459-7590 with any questions regarding the proposed rules or if you’d like help submitting comments on the NPRM.

24 06, 2015

FCC Grants Interconnected VoIPs Direct Access to Numbering

2017-05-19T10:09:48-04:00June 24, 2015|e-Lerts|

Last week, the FCC adopted rules granting interconnected VoIP (iVoIP) providers direct access to numbering, removing the requirement of a numbering partner. All telecom companies must prepare for iVoIPs operating in their service territories as new providers and as number porting partners.

The Report & Order details the requirements iVoIP providers must meet in order to directly obtain numbering resources and to port directly with wireline and wireless carriers. The requirements include:

  • FCC authorization
  • Compliance with existing numbering rules and guidelines
  • 30-days’ notice to the applicable state commissions prior to requesting numbering resources
  • Proof of facilities readiness
  • Certifications of continued compliance with USF, TRS and 911 obligations

The Order also directs the North American Numbering Council (NANC) to examine the specific considerations of iVoIP LNP and report to the FCC within six months. This will likely be an action item for the LNPA Working Group, which JSI sits on as a representative for the rural LECs.

The new rules will be effective 30 days after posting in the Federal Register. The FCC said there was no need for a phased-in transition as the industry has had ample opportunity to prepare, plus the Commission’s authorization process will add additional time.

This Order introduces a third transition into an industry which is already operating under the duress of an unbalanced IP transition and the NPAC transition. The newly announced numbering transition, coupled with the existing two, will have a dramatic impact on the telecom industry as it relates to number allocation, interconnection, routing and porting. Clients interested in following all of the news about these three transitions should consider subscribing to JSI’s LNP Essentials bundle. The package includes a monthly newsletter, The LNP Standard, as well as other resources designed to keep companies informed about these important subjects.

If you have any questions about these iVoIP rules, the numbering transition, the LNP Essentials bundle, or anything numbering/porting related, please contact Bridget Alexander in JSI’s Maryland office at 301-459-7590.

Source: Source email

21 05, 2015

JSI Files Comments Regarding the LNPA Transition Oversight Plan

2017-05-19T10:09:48-04:00May 21, 2015|Filings|

JSI submitted comments in response to the Federal Communications Commission’s (FCC) May 7, 2015 Public Notice seeking comment on the North American Portability Management LLC’s Transition Oversight Plan for the next local number portability administrator (LNPA). As part of the LNPA vendor transition from Neustar, Inc. (Neustar) to Telcordia Technologies d/b/a iconectiv (Telcordia), JSI would like to ensure that certain aspects of this transition have been addressed from a rural telecom perspective. Our three areas of concern are: project management, connectivity and accessibility, and cost.

JSI urged the North American Portability Management LLC, (NAPM, LLC) the North American Numbering Council (NANC) and the Transition Oversight Manager to reach out and involve rural service providers and their industry representatives in planning transition requirements, schedules and testing appropriate to their needs in order to ensure that the transition is as smooth and efficient as possible for those carriers.

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