Reminder: 988 Required Milestone Reporting to NANPA

2022-04-18T20:30:27-04:00April 15, 2022|e-Lerts|

The three-digit 988 dialing code, which provides direct access to the National Suicide Prevention and Mental Health Crisis hotline, will be effective on July 16, 2022. All telecommunications carriers must route 988 calls to the existing National Suicide Prevention Lifeline: 1-800-273-8255 (1-800-273-TALK). To accommodate 988 within all networks, carriers must implement mandatory 10-digit dialing in the number plan areas (NPAs) that use seven-digit dialing and 988 as an NXX.

The NPAs required to transition to 10-digit dialing are as follows:

State Affected NPAs
Alaska 907
Alabama 251
Arkansas 501
Arizona 480, 520, 928
California 209, 530, 562, 626, 650, 707, 925, 949, 951
Colorado 719, 970
Delaware 302
Florida 321 (Brevard County only), 352, 561, 941
Georgia 478, 912
Guam 671
Hawaii 808
Illinois 309, 618, 708
Indiana 219, 574
Iowa 319, 515
Kansas 620, 785
Kentucky 859
Louisiana 337, 504
Michigan 616, 810, 906, 989
Minnesota 218, 952
Mississippi 662
Missouri 314, 417, 660, 816
Montana 406
Nevada 775
New Hampshire 603
New Jersey 856, 908
New Mexico 505, 575
New York 516, 607, 716, 845, 914
North Carolina 910
Ohio 440, 513
South Dakota 605
Tennessee 731, 865
Texas 254, 361, 409, 806, 830, 915, 940
Vermont 802
Virginia 275, 804
Washington 509
Wisconsin 262, 414, 608, 920

All impacted service providers are required to provide a milestone completion status to the North American Numbering Plan (NANPA). Carriers must notify NANPA by email at 988@nanpa.com and include the relevant provider name, OCN(s), state(s), and NPA(s) in the email. In addition, carriers must provide carrier contact information to NANPA for troubleshooting of any permissive 10-digit dialing issues.

988/10DD Milestones to Report to NANPA:

Milestone Service Provider Required Action Due Date
8 Issue first customer notification. Carriers using bill messages may want to have these run multiple months rather than just one month to help ensure customers are aware of the upcoming dialing changes. 3/25/2021
11 Provide carrier contact information to NANPA for troubleshooting of any permissive 10-digit dialing issues. Include in the email: state(s), provider name, primary contact, telephone number(s), hours of operation, backup contact/escalations, email address, and telephone number(s). 4/10/2021
15 Carrier deadline to have permissive 10-digit dialing opened in their networks (carriers can implement this any time up to this deadline, no need to wait until the night before to implement). 4/24/2021
23 Issue second customer notification. Carriers using bill messages may want to have these run multiple months rather than just one month to help ensure customers are aware of the upcoming dialing changes. 9/24/2021
24 Carriers should be signaling/sending 10 digits of the called to party for all calls terminating in all end offices and access tandems in the area code. 9/24/2021
33 Carrier deadline to enforce mandatory 10-digit dialing (carriers have the interval between the mandatory 10DD effective date above and this deadline to remove 7DD and enforce 10DD on the schedule that works best for them). 7/15/2022

 

For help with your 988/10-digit dialing assistance reporting to NANPA, please contact Lisa Cover via email at lcover@jsitel.com or by simply clicking the “Contact Us” button below.

Contact Us

Carrier Identification Code Reports Due January 31

2022-01-06T15:11:20-05:00January 6, 2022|e-Lerts|

Failure to submit the required semi-annual reports may result in CIC reclamation by NANPA

The semi-annual Carrier Identification Code (CIC) Entity Access and Usage reports covering the period from July 1 through December 31, 2021, are due to the North American Numbering Plan Administration (NANPA) CIC Administrator by January 31, 2022. These reports are the sole tool used by NANPA to confirm if a CIC is being used in accordance with the CIC Assignment Guidelines or to determine if a CIC is subject to reclamation by NANPA.

For purposes of usage and reporting, CICs are assigned as Direct Trunk Access Feature Group B or D (FG B / FG D) or Switchless Reseller. Companies assigned Direct Trunk Access CICs must have trunk access with a facilities-based LEC. The trunk access must be reported to NANPA by both the CIC assignee and the facilities-based LEC from which the CIC assignee purchases access. Holders of Switchless Reseller CICs must report the underlying carrier with which the CIC has FG D usage.

Companies also are reminded of several CIC-related items:

  • NANPA may initiate CIC reclamation if the required reports are not submitted
  • Make sure the CIC reports are accurate before submission as information provided is considered certified.
  • CICs must be used in the manner they were requested and assigned within the CIC guidelines.
  • Verify your company’s CIC contact on file with NANPA is current and accurate. If not, updates should be filed with NANPA.

For more information about the required reporting and how JSI’s CIC Management Service can help you better manage your CICs in the future, contact Lisa Cover in JSI’s Maryland office at 301-459-7590.

Numbering Utilization Report Form 502 Due Feb. 1

2021-12-09T11:06:01-05:00December 9, 2021|e-Lerts|

Use JSI’s NPAC Query Portal for a more accurate filing

Service providers that receive numbering resources directly from the North American Numbering Plan Administrator (NANPA) are reminded that they must file Form 502, the Numbering Resource Utilization & Forecast (NRUF), with NANPA by February 1, 2022. The February filing will show the status of all numbering assignments as of December 31, 2021. Your NRUF Form 502 should categorize your numbers as Assigned, Intermediate, Reserved, Aging, or Administrative. Numbers not designated in any of these categories are deemed Available for Assignment.

One common problem on Form 502 is the misclassification of telephone numbers (TNs) that have been ported out of the original service provider’s network. Current rules require the carrier to which the numbers were originally assigned by NANPA to report ported-out numbers as Assigned on the Form 502. If a ported-out number is disconnected in the Number Portability Administration Center (NPAC) it automatically returns (snaps back) to the original carrier assigned the number. These disconnected TNs must be categorized as Available in the original carrier’s Form 502 filing. The problem is that many service providers are NOT notified when one of their native numbers is disconnected in the NPAC and returned to their numbering inventory.

To assist our clients with ported TN status accuracy, we’ve developed the NPAC Query Portal in MyJSI where clients can directly check the latest ported status of their assigned NPA-NXXs and 1K Blocks. The downloadable Excel reports include: Telephone Number, Port Status, Location Routing Number (LRN), Ported Date, Line Type, Operating Company Number (OCN), Service Provider Identifier (SPID), City, and State. The NPAC Query Portal is accessible 24/7 to all MyJSI users and no contract is required. Fees are based solely on the quantity of NXXs or 1K blocks requested. Querying a full NPA-NXX is $35 and a single 1K block is $5. If you do not have a MyJSI account, you can request one by clicking on the sign up link at http://myjsi.jsitel.com/site/login.

For questions on the Form 502 or the NPAC Query Portal, please contact Karen Hoffman in JSI’s Maryland office at 301-459-7590.

NPAC Query Services

JSI Numbering Expert Named NANC Vice Chair

2021-11-03T08:27:30-04:00November 3, 2021|News|

FCC Acting Chairwoman Jessica Rosenworcel this week named Bridget Alexander White, staff director in JSI’s Business Development department, as the vice chair of the North American Numbering Council (NANC). She will serve as vice chair during the 2021-2023 charter. Bridget is in her second term on the Council and has been a voting member of the since 2017. Bridget’s nomination is sponsored by US Connect.

The NANC is composed of representatives of telecom carriers, regulators, cable providers, VoIP providers, industry associations, vendors, and consumer advocates. Its main mission is to recommend to the FCC ways to modernize the North American Numbering Plan. It also has been instrumental recently in the FCC’s fight against illegal robocalls, working on implementing STIR/SHAKEN and the Reassigned Numbers Database. Bridget has been involved in all of those discussions, representing the interests of small and rural carriers.

Bridget has worked in the telecom industry for nearly 25 years, much of it focused on telecom policies that drive numbering and porting decisions. She works with rural companies each day that are affected by the NANC’s decisions and provides a vital voice for them on the Council.

“I was rendered speechless when I received the call asking me to serve as vice chair! I work with a wonderful and intelligent group of people on the Council and the opportunity to serve as vice chair of the NANC is an honor,” Bridget said. “I greatly appreciate Chairwoman Rosenworcel’s appointment in recognition of my contributions to the Council and I look forward to continuing to advocate for rural carriers in the industry.”

Bridget is excited about her new role helping to lead the NANC as it tackles several big issues. She invites clients to communicate any concerns or opinions about NANC’s work to her directly by email or by phone at 301-459-7590.

JSI Numbering Expert Reappointed to NANC

2021-11-02T13:08:17-04:00July 30, 2021|News|

Bridget Alexander White, staff director in JSI’s Business Development department, was reappointed recently to the rechartered North American Numbering Council (NANC) by FCC Acting Chairwoman Jessica Rosenworcel. This is Bridget’s second term on the Council as a full, voting member. She was first appointed in 2017 and has served on the NANC for four years. Bridget’s nomination was sponsored by US Connect.

The NANC’s main mission is to recommend to the FCC ways to modernize the North American Numbering Plan, but it also has been instrumental in the FCC’s fight against illegal robocalls in recent years. Bridget was on the front line of discussions about STIR/SHAKEN and the Reassigned Numbers Database during her first term and  represented the interests of small and rural carriers on the NANC on both issues.

Bridget has worked in the telecom industry for nearly 25 years, much of it focused on telecom policies that drive numbering and porting decisions. She also works with rural companies on a daily basis that are affected by the NANC’s decisions and provides a vital voice for them on the Council.

“It has been my pleasure representing rural LECs on the NANC over the years. I look forward to continually ensuring RLECs’ best interests are considered and heard in all NANC recommendations to the FCC for numbering, porting and robocall mitigation,” Bridget said about her reappointment.

The NANC is composed of representatives of telecom carriers, regulators, cable providers, VoIP providers, industry associations, vendors, and consumer advocates.

Bridget invites clients to communicate any concerns or opinions about NANC’s work to her directly. She can be reached by email or in our Maryland office at 301-459-7590.

Reminder: Carrier Identification Code Reports Due July 31

2021-11-02T13:09:18-04:00July 2, 2021|e-Lerts|

Carriers must submit their semi-annual Carrier Identification Code (CIC) Entity Access and Usage reports covering the period from January 1 through June 30, 2021, to the North American Numbering Plan Administration (NANPA) CIC Administrator by July 31, 2021.

For purposes of usage and reporting, CICs are assigned as Direct Trunk Access Feature Group B or D (FG B / FG D) or Switchless Reseller. Companies assigned Direct Trunk Access CICs must have trunk access with a facilities-based LEC. The trunk access must be reported to NANPA by both the CIC assignee and the facilities-based LEC from which the CIC assignee purchases access.

Holders of Switchless Reseller CICs must report the underlying carrier with which the CIC has FG D usage.

Semi-annual CIC reports are the sole tool used by NANPA to confirm if a CIC is being used in accordance with the CIC Assignment Guidelines or to determine if a CIC is subject to reclamation by NANPA.

CIC reminders:

  • Failure to submit the required semi-annual reports may result in CIC reclamation by NANPA.
  • Make sure the CIC reports are accurate before submission as information provided is considered certified.
  • CICs must be used in the manner they were requested and assigned within the CIC guidelines.
  • Verify your company’s CIC contact on file with NANPA is current and accurate. If not, updates should be filed with NANPA.

For more information about the required reporting and how JSI’s CIC Management Service can help you better manage your CICs in the future, contact Lisa Cover in JSI’s Maryland office at 301-459-7590.

FCC Numbering Resource and Utilization Form 502 Report Due Aug. 2

2021-11-02T13:10:03-04:00June 21, 2021|e-Lerts|

JSI’s new NPAC Query Portal can help with this filing’s accuracy

All service providers receiving numbering resources directly from the North American Numbering Plan Administrator (NANPA) must file their Numbering Resource and Utilization Form (NRUF), known as Form 502, by August 2, 2021, for the period ending June 30, 2021. Numbering utilization for this report is categorized as follows: Assigned, Intermediate, Reserved, Aging and Administrative. Telephone numbers that do not fall into any of these categories are considered Available for Assignment.

One common area of concern is how to categorize telephone numbers (TNs) that have been ported out of the original service provider’s network. Current rules require the carrier to which the numbers were originally assigned by NANPA to report ported-out numbers as Assigned on the Form 502. If a ported-out number is disconnected in the Number Portability Administration Center (NPAC) it automatically returns (snaps back) to the original carrier assigned the number. These disconnected TNs which have been snapped back are considered Available in the numbering inventory and must be categorized as Available in the original carrier’s Form 502 filing.

New this year, JSI clients can directly query their assigned NPA-NXXs and 1K Blocks in the NPAC using our new NPAC Query Portal in MyJSI. Our new portal provides the NPAC status in an Excel report on every TN within an NXX or 1K block to assist carriers correctly identify the status of ported out numbers. These reports include: Ported TN, Port Status, Location Routing Number (LRN), Ported Date, Line Type, Operating Company Number (OCN), Service Provider IDentifier (SPID), City, and State. The NPAC Query Portal is open to all MyJSI users and no contract is required. Fees are on a per-report basis and are based solely on the quantity of NXX or 1K block reports requested in the query. Querying a full NPA-NXX is $35 and a single 1K block is $5.

Ensure your NRUF filing is complete and accurate by running the necessary reports from our NPAC Query Portal. Simply sign into your MyJSI account and click on the NPAC Query Portal on the menu. If you do not have a MyJSI account, you can request one by clicking on the sign up link at http://myjsi.jsitel.com/site/login.

For questions on the Form 502 or the NPAC Query Portal, please contact Karen Hoffman in JSI’s Maryland office at 301-459-7590.

Reminder: CIC Reports Due July 31

2020-06-23T10:43:38-04:00June 23, 2020|e-Lerts|

Carriers must submit their semi-annual Carrier Identification Code (CIC) Entity Access and Usage reports covering the period from January 1 through June 30, 2020, to the North American Numbering Plan Administration (NANPA) CIC Administrator by July 31, 2020.

For purposes of usage and reporting, CICs are assigned as Direct Trunk Access Feature Group B or D (FG B / FG D) or Switchless Reseller. Companies assigned Direct Trunk Access CICs must have trunk access with a facilities-based LEC. The trunk access must be reported to NANPA by both the CIC assignee and the facilities-based LEC from which the CIC assignee purchases access.

Holders of Switchless Reseller CICs must report the underlying carrier with which the CIC has FG D usage.

Semi-annual CIC reports are the sole tool used by NANPA to confirm if a CIC is being used in accordance with the CIC Assignment Guidelines or to determine if a CIC is subject to reclamation by NANPA.

CIC reminders:

  • Failure to submit the required semi-annual reports may result in CIC reclamation by NANPA.
  • Make sure the CIC reports are accurate before submission as information provided is considered certified.
  • CICs must be used in the manner they were requested and assigned within the CIC guidelines.
  • Verify your company’s CIC contact on file with NANPA is current and accurate. If not, updates should be filed with NANPA.

For more information about the required reporting and how JSI’s CIC Management Service can help you better manage your CICs in the future, contact Lisa Cover in JSI’s Maryland office at 301-459-7590.

Carrier Identification Code Reports Due January 31

2019-12-24T11:58:12-05:00December 24, 2019|e-Lerts|

The semi-annual Carrier Identification Code (CIC) Entity Access and Usage reports covering the period from July 1 through December 31, 2019, are due to the North American Numbering Plan Administration (NANPA) CIC Administrator by January 31, 2020.

For purposes of usage and reporting, CICs are assigned as Direct Trunk Access Feature Group B or D (FG B / FG D) or Switchless Reseller. Companies assigned Direct Trunk Access CICs must have trunk access with a facilities-based LEC. The trunk access must be reported to NANPA by both the CIC assignee and the facilities-based LEC from which the CIC assignee purchases access.

Holders of Switchless Reseller CICs must report the underlying carrier with which the CIC has FG D usage.

Semi-annual CIC reports are the sole tool used by NANPA to confirm if a CIC is being used in accordance with the CIC Assignment Guidelines or to determine if a CIC is subject to reclamation by NANPA.

CIC reminders:

  • Failure to submit the required semi-annual reports may result in CIC reclamation by NANPA.
  • Make sure the CIC reports are accurate before submission as information submitted to NANPA provided is considered certified by the CIC assignee.
  • CICs must be used in the manner they were requested and assigned within the CIC guidelines.
  • Verify your company’s CIC contact on file with NANPA is current and accurate. If not, updates should be filed with NANPA.

For more information about the required reporting and how JSI’s CIC Management Service can help you better manage your CICs in the future, contact Bridget Alexander White or Lisa Cover in JSI’s Maryland office at 301-459-7590.

Carrier Identification Code Reports Due July 31

2019-06-27T12:02:12-04:00June 27, 2019|e-Lerts|

The semi-annual Carrier Identification Code (CIC) Entity Access and Usage reports covering the period from January 1 through June 30, 2019, are due to the North American Numbering Plan Administration (NANPA) CIC Administrator by July 31, 2019.

For purposes of usage and reporting, CICs are assigned as Direct Trunk Access Feature Group B or D (FG B / FG D) or Switchless Reseller. Companies assigned Direct Trunk Access CICs must have trunk access with a facilities-based LEC. The trunk access must be reported to NANPA by both the CIC assignee and the facilities-based LEC from which the CIC assignee purchases access.

Holders of Switchless Reseller CICs must report the underlying carrier with which the CIC has FG D usage.

Semi-annual CIC reports are the sole tool used by NANPA to confirm if a CIC is being used in accordance with the CIC Assignment Guidelines or to determine if a CIC is subject to reclamation by NANPA.

CIC reminders:

  • Failure to submit the required semi-annual reports may result in CIC reclamation by NANPA.
  • Make sure the CIC reports are accurate before submission as information provided is considered certified.
  • CICs must be used in the manner they were requested and assigned within the CIC guidelines.
  • Verify your company’s CIC contact on file with NANPA is current and accurate. If not, updates should be filed with NANPA.

For more information about the required reporting and how JSI’s CIC Management Service can help you better manage your CICs in the future, contact Bridget Alexander White in JSI’s Maryland office at 301-459-7590.

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