3 11, 2021

JSI Numbering Expert Named NANC Vice Chair

2021-11-03T08:27:30-04:00November 3, 2021|News|

FCC Acting Chairwoman Jessica Rosenworcel this week named Bridget Alexander White, staff director in JSI’s Business Development department, as the vice chair of the North American Numbering Council (NANC). She will serve as vice chair during the 2021-2023 charter. Bridget is in her second term on the Council and has been a voting member of the since 2017. Bridget’s nomination is sponsored by US Connect.

The NANC is composed of representatives of telecom carriers, regulators, cable providers, VoIP providers, industry associations, vendors, and consumer advocates. Its main mission is to recommend to the FCC ways to modernize the North American Numbering Plan. It also has been instrumental recently in the FCC’s fight against illegal robocalls, working on implementing STIR/SHAKEN and the Reassigned Numbers Database. Bridget has been involved in all of those discussions, representing the interests of small and rural carriers.

Bridget has worked in the telecom industry for nearly 25 years, much of it focused on telecom policies that drive numbering and porting decisions. She works with rural companies each day that are affected by the NANC’s decisions and provides a vital voice for them on the Council.

“I was rendered speechless when I received the call asking me to serve as vice chair! I work with a wonderful and intelligent group of people on the Council and the opportunity to serve as vice chair of the NANC is an honor,” Bridget said. “I greatly appreciate Chairwoman Rosenworcel’s appointment in recognition of my contributions to the Council and I look forward to continuing to advocate for rural carriers in the industry.”

Bridget is excited about her new role helping to lead the NANC as it tackles several big issues. She invites clients to communicate any concerns or opinions about NANC’s work to her directly by email or by phone at 301-459-7590.

30 07, 2021

JSI Numbering Expert Reappointed to NANC

2021-11-02T13:08:17-04:00July 30, 2021|News|

Bridget Alexander White, staff director in JSI’s Business Development department, was reappointed recently to the rechartered North American Numbering Council (NANC) by FCC Acting Chairwoman Jessica Rosenworcel. This is Bridget’s second term on the Council as a full, voting member. She was first appointed in 2017 and has served on the NANC for four years. Bridget’s nomination was sponsored by US Connect.

The NANC’s main mission is to recommend to the FCC ways to modernize the North American Numbering Plan, but it also has been instrumental in the FCC’s fight against illegal robocalls in recent years. Bridget was on the front line of discussions about STIR/SHAKEN and the Reassigned Numbers Database during her first term and  represented the interests of small and rural carriers on the NANC on both issues.

Bridget has worked in the telecom industry for nearly 25 years, much of it focused on telecom policies that drive numbering and porting decisions. She also works with rural companies on a daily basis that are affected by the NANC’s decisions and provides a vital voice for them on the Council.

“It has been my pleasure representing rural LECs on the NANC over the years. I look forward to continually ensuring RLECs’ best interests are considered and heard in all NANC recommendations to the FCC for numbering, porting and robocall mitigation,” Bridget said about her reappointment.

The NANC is composed of representatives of telecom carriers, regulators, cable providers, VoIP providers, industry associations, vendors, and consumer advocates.

Bridget invites clients to communicate any concerns or opinions about NANC’s work to her directly. She can be reached by email or in our Maryland office at 301-459-7590.

30 10, 2020

Webinar: Numbering & Porting: Where Are We?

2020-10-30T15:10:17-04:00October 30, 2020|Webinar Recordings|

Just before All Hallows’ Eve, Bridget Alexander White led an expedition into the dark forest of numbering and porting to explore the looming changes all companies will experience in 2021. If you missed the journey, there’s still time to gather your tents, pack a snack, grab your laptop, and head deep into the wilderness to discover:

  • Ways to block the sinister robocalls
  • The STIR/SHAKEN extension requirements
  • Reassigned Numbers Database recordkeeping woes
  • The trail leading to 10-digit dialing and 988 in your service area
  • The lurking iVoIPs you cannot elude

A recording of the webinar is available for $249. Subscribers to the LNP Essentials bundle received this webinar as part of their 2020 subscription. Contact Brenda Cordwell in the Maryland office at 301-459-7590 if you’d like to purchase the recording.

19 07, 2018

FCC Nudges Nationwide Number Portability Forward by Amending LNP Query Rules

2018-07-19T12:21:50-04:00July 19, 2018|e-Lerts|

Earlier this month, the FCC adopted a Report and Order as a step toward nationwide number portability (NNP) to allow consumers to switch their telephone numbers to any carrier, anywhere in the country. The amended rules relax requirements on which service provider is responsible for querying ported telephone numbers in the Number Portability Administration Center (NPAC) database. Until now, the carrier immediately preceding the terminating carrier (the N-1 carrier) was required to ensure that ported telephone numbers were queried in the NPAC. The FCC relaxed the N-1 requirements to allow the originating service provider or any other carrier in the call path to take responsibility for the query in anticipation of changes to the number porting rules to lift rate center boundary limitations and allow NNP.

The original N-1 rule was put in place to ensure the query costs were split between originating and interexchange carriers and so that calls would not be left unqueried. Today, few consumers have an interexchange carrier that is different from their local provider, which makes N-1 unnecessary in some cases; however, it is still necessary when the providers differ and wireless and iVoiP calls are in the mix. Those calls may be destined to terminate outside the originating carrier’s network and may not fall under the originating service provider’s responsibility in the current N-1 structure.

The change was made because the FCC agreed with commenters that stated requiring the N-1 carrier to perform the query in the NNP environment could result in frequent inefficient and unnecessary queries and routing. For example, a call could route from the originating carrier to an interexchange carrier for the query and back to the originating carrier for termination. Such instances would be avoided if the originating carrier performed the query. However, to continue to ease the potential burden of the originating carrier bearing all query costs, the rule will continue to require the industry to follow the N-1 process if the originating carrier declines to query the number. Whether or not the originating service provider decides to query the call will depend on the query costs and the provider’s ability to route and terminate calls under the “to be determined” NNP protocol selected for the industry.

The N-1 amendment in this Report and Order will be effective 30 days after the Order is posted in the Federal Register.

NNP Next Steps

In addition to the N-1 change, the FCC’s Wireline Competition Bureau earlier this month directed the North American Numbering Council (NANC) to investigate the costs, benefits, and technical requirements of two potential NNP methods: Non-Geographic LRN (NGLRN) and Nationwide LRN (NLRN). The NANC was also charged with recommending the next steps the Commission and industry should take to achieve full NNP. An interim report is due to the Bureau at the December NANC meeting and the final report is due at the NANC’s first meeting of 2019, which is normally held in March.

The Order and the NANC directive are significant for ALL service providers as the ability for consumers to port their telephone number anywhere in the country is arriving sooner that we thought.

If you have questions or would like additional details about NNP, contact Bridget Alexander White in JSI’s Maryland office at 301-459-7590.

3 04, 2018

NPAC Transition Begins This Weekend with SE Region

2018-04-10T13:53:41-04:00April 3, 2018|e-Lerts|

Is Your Company Ready?

The long-awaited event is finally here. The Number Portability Administration Center (NPAC) administrator transition from Neustar to iconectiv begins this weekend on Sunday, April 8th with the NPAC’s Southeast region. The remaining regions convert in May as follows:

May 6: Northeast, Mid-Atlantic and Midwest regions
May 20: Southwest, West Coast and Western regions
May 25: iconectiv’s final acceptance date for all NPAC regions
May 26: The end of Neustar’s regional NPAC service

Attention Southeast Region Clients
You’re up to bat first this Sunday, April 8. Nine states and two U.S. territories – Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Puerto Rico and the U.S. Virgin Islands – comprise the largest of the seven regional NPACs, and, according to Neustar’s NPAC statistics, the Southeast region cutover will impact more than 145 million U.S. telephone lines. So far, iconectiv seems confident that if it can hit a homerun by converting the largest region without issue, the rest will be a walk in the park.

In preparation, JSI encourages all NPAC users, especially those in the Southeast, to make absolutely certain they:

  1. Know your company’s region
  2. Watch for and review any transition notices from iconectiv, especially between April 6th and 9th
  3. Have the contact numbers and email addresses for NPAC assistance on hand, just in case
  4. Know the plan of action should a porting database conversion failure occur

To prepare the industry for the first regional transition, the North American Numbering Council’s (NANC’s) Local Number Portability Administration – Transition Oversight Committee (LNPA-TOSC) will receive a regional cutover review on Wednesday, April 4 from the Transition Oversight Manager (TOM) and iconectiv. Later that same day, the TOM will facilitate a special webcast dedicated to Southeast regional cutover preparation.

JSI plans to attend both sessions and those clients who subscribe to our LNP Essentials Bundle will receive a special synopsis of the transition status, tools for monitoring the conversion in real time, updated vendor contact information, and any last minute changes, brick walls, or possible agreed upon vendor rollback plan in case of cutover failure.

For more information or questions regarding the NPAC Transition, contact Bridget Alexander White at 301-459-7590.

11 01, 2018

NPAC Transition to Begin in April, Prepare Now

2018-01-11T10:24:58-05:00January 11, 2018|e-Lerts|

Be on the Lookout for Upcoming NPAC Transition Information

Big changes to how your company ports numbers are coming this spring as the Number Portability Administration Center (NPAC) management transfers from Neustar to iconectiv. The transition is scheduled to begin in April and complete by the end of May.

As we near the conversion dates, the NPAC Transition Oversight Manager (TOM), the independent third party responsible for overseeing all aspects of the NPAC transition from Neustar to iconectiv, including industry outreach and education, will provide companies with a litany of NPAC transition information and timeframes. All companies should pay close attention to this information and complete any outstanding steps in the transition process or risk not being able to complete ports. The first of these important announcements is the NPAC Customer Portal credential notice.

New iconectiv NPAC Customer Portal Credentials
Prior to the transition, companies will receive credentials for access to the iconectiv NPAC Customer Portal. Carriers will receive two sets of credentials – a help desk confirmation code and a username and temporary password for access to the customer portal. The help desk confirmation code will be required when you call the iconectiv help desk and request assistance (i.e., port activation). The NPAC Customer Portal credentials grant access to instructions for tasks, such as contacting the help desk, requesting access credentials for others in your company, and NPAC connectivity. JSI will not receive the credentials for your company. Without the credentials, your company will not be able to access the customer portal or the help desk.

Look for this notice from iconectiv via email after January 15, the day the portal is scheduled to go live. The process will take a few weeks as the distribution will be in chunks to be sure the iconectiv help desk can provide efficient service in the event there are a lot of questions. Given the timeframe, your company should receive the credentials between January 15 and January 29. 

Only the primary contacts designated on the onboarding contact form will receive credentials. The primary contacts can then request credentials for others in their company, such as the authorized users. 

Next Steps

  1. Make sure your company has completed all of the onboarding documents and agreements with iconectiv. If not, your company will not receive the access credentials and will be placed on the iconectiv nonresponsive service providers list and reported to the FCC later this month.
  2. If you are not the primary contact within your company for the NPAC transition materials, share this email with your company’s primary contact to ensure that they watch for the credentials email.
  3. Once the credentials are received, log into the iconectiv NPAC customer portal to confirm that the credentials work. If the credentials do not allow access, contact the iconectiv help desk at the number provided on the notice – OR – notify JSI and we will reach out to our iconectiv account manager for assistance.

More NPAC transition activity dates will be revealed as we move towards the beginning of the regional migrations in April. For more information on the NPAC transition, including ALL pertinent upcoming dates, you might consider subscribing to JSI’s LNP Essentials Bundle. The bundle includes The LNP Standard, a monthly newsletter, which provides in-depth news on the transition and on numbering/porting in general.

In addition, JSI will hold a Surviving the NPAC Transition: Part Deux webinar in March to review the regional migration schedule, LNP billing information, transition preparation tips for your company, NPAC connectivity and the heated topic of rollback. Look for more details on this next month.

Please contact Bridget Alexander White at 301-459-7590 if you have questions regarding this notice or the overall NPAC transition.

17 11, 2017

JSI’s Numbering Expert Named to NANC

2017-11-17T11:30:27-05:00November 17, 2017|News|

JSI is excited to announce that Bridget Alexander White, manager in our Business Development department, was appointed by FCC Chairman Ajit Pai to the North American Numbering Council (NANC) as a full, voting member. This is the first time someone from JSI has been named to the NANC. Bridget’s nomination was sponsored by US Connect.

The NANC’s mission is to recommend to the FCC ways to modernize the North American Numbering Plan to ensure the efficient, impartial assignment and use of vital numbering resources in the changing, modern world of communications. The NANC is composed of representatives of telecom carriers, regulators, cable providers, VoIP providers, industry associations, vendors, and consumer advocates.

Bridget’s voting membership will bring small and rural carriers’ positions to the NANC, which are important to consider in the development of porting and numbering rules and procedures. Bridget has worked in the telecom industry for more than 19 years and her broad knowledge of the telecom policies that drive numbering and porting decisions, as well as her daily contact with those companies that are affected by those decisions, will bring a unique perspective to the Council.

Bridget is not a stranger to the NANC. She is a longtime voting participant on the NANC’s Future of Numbering (FoN) and Local Number Portability Administration (LNPA) working groups, and served as chair of the LNPA working group’s New Entrant Sub-team which developed guidelines for new providers entering the porting arena.

Bridget is excited to be able to participate and represent small companies as a member of NANC. She invites clients to communicate any concerns or opinions about NANC’s work to her so that she can best represent their interests on the Council. She can be reached by email or in our Maryland office at 301-459-7590.

15 11, 2017

Webinar: Hot Topics in Numbering & Porting

2018-03-15T14:51:05-04:00November 15, 2017|Webinar Recordings|

Our latest webinar on how the FCC’s recent ruling & proposals will affect your company

Customers have long been asking why they can’t port their telephone numbers to a neighboring rate center or state…Why their calls are not connecting once their numbers are ported to another service provider…How on earth their number was ported without their authorization…And why they repeatedly receive robocalls during all hours of the day and night.

The industry has discussed these issues over the years and each suffered the same fate – neglect – until now. The FCC is finally getting involved and forcing the industry’s hand to find resolutions to these problems and more. The FCC has issued three major proposals over the last six months with the goal of promoting competition and providing broader service provider options for consumers, protecting customer account information and services, and mitigating annoying and unlawful robocalls and Caller ID spoofing.

JSI’s numbering and porting expert, Bridget Alexander, explored how the FCC’s robocall ruling and other proposals will impact your company’s current and future porting and numbering procedures during a recent webinar. She also talked about:

  • The FCC’s recent ruling which allows service providers to block calls from unassigned, invalid and unallocated numbers
  • Phased implementation of nationwide number portability
  • FCC proposals aimed at mitigating unauthorized carrier changes and related charges
  • A telephone number reassignment database being considered as part of the effort to reduce unwanted robocalls

She also discussed the latest news about the NPAC transition, how companies would be affected if the iconectiv NPAC crashes and the NPAC reverts to Neustar, and the FCC’s “reinvention” of the North American Numbering Council (NANC).

A recording of the webinar is available for $249. Subscribers to the LNP Essentials bundle will receive a 10% discount on this webinar as part of their 2017 subscription. If you are interesting in purchasing the recording, please contact Brenda Cordwell at 301-459-7590.

For more information about anything NPAC or number porting related, contact Bridget Alexander in JSI’s Maryland office at 301-459-7590.

13 03, 2017

JSI’s Online Port Ordering System Hits 200K Milestone

2017-05-19T10:09:35-04:00March 13, 2017|News|

200,000 Port Requests Submitted and Processed Since Its Launch

JSI’s online number porting request system today processed its 200,000th online order, reaching that milestone in 11 years since the site’s launch and doubling the number of orders in four and a half years. As local number portability took hold in the 1990s, JSI was the first consulting firm to offer Service Order Administration (SOA) management services to its clients. The online system, which officially launched in late February 2006, makes it simple for clients to submit their orders to activate, release or disconnect ported numbers in the NPAC, keep track of what’s been submitted, and be assured that orders were received and processed in a timely manner.

Alma Telephone of Georgia submitted the first official online order, requesting a number disconnect on February 28, 2006. Today’s activate request from Guadalupe Valley Communications, a Texas CLEC, was the 200,000th order received and processed by our Network Services staff.

Clients have enthusiastically embraced the online system, and today submit an average of 217 port requests each business day through the MyJSI website. Each of these is completed by our staff, and archived for the client to see on the site.

If you have any questions about the Network Services/SOA system or would like to discuss how it could help your company, please contact Karen Hoffman, staff director – Network Services, at 301-459-7590.

24 01, 2017

Free Webinar: Exploring JSI’s Numbering & Porting Services

2017-05-19T10:09:36-04:00January 24, 2017|Webinar Recordings|

A free webinar on ways JSI can help you with numbering & porting in 2017

If you missed our recent webinar focusing on the valuable numbering and porting-related services from JSI, a recording is available. The webinar covered the services that your company may be missing out on, including benefits of those that your company may already use:

  • “The LNP Essentials” bundle
  • Service Order Administration management
  • Number Portability Administration Center (NPAC) transition services
  • NPA-NXX Code Activation Report (NNCAR)
  • Numbering Resource Utilization/Forecasts (NRUF) Form 502
  • Carrier Identification Code (CIC) management
  • Ported telephone number report
  • Common Language Location Identifier (CLLI) service
  • Tariff 4 updates
  • Administrative Operating Company Number (AOCN) services for LERG updates
  • And more

Our experts talked a bit about what’s going on in the industry in regards to these items and they defined what we offer. You’ll learn how your company can benefit from our years of experience in these areas, allowing you to rest assured that your customers’ calls will be completed, you will be able to effectively port numbers, and accurately bill for the calls on your network.

If you would like a copy of the recording, please contact Brenda Cordwell in JSI’s Maryland office at 301-459-7590.

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