On Friday, November 5, 2021, the FCC paused for one year its plan to eliminate Lifeline support for eligible customers that subscribe to voice-only service. The current $5.25 per month of support will remain in effect for all eligible voice-only customers until December 1, 2022. During that time, the FCC will evaluate whether the changed circumstances warrant longer-term modifications of the Lifeline program.
Lifeline support for voice-only service originally was scheduled to end on December 1, 2021. Companies should make sure that their billing systems are updated to ensure the continued Lifeline support to eligible voice-only customers.