Michele Friedman

Michele Friedman serves as Chief Operating Officer of JSI, where she oversees enterprise operations with a focus on execution, scalability, and organizational effectiveness. She partners closely with the executive team to translate strategy into operational plans that drive efficiency, growth, and consistent performance across the business.

Michele leads operational transformation initiatives spanning systems, processes, and organizational capabilities, while maintaining a strong people-first perspective. She is deeply committed to developing leaders and teams, recognizing that sustainable results are achieved through the integration of talent, technology, and disciplined execution.