Service Journey
Identify your next move in your business journey and find the JSI capability to move you forward.
Defining Your Business Plan
Every successful network begins with a strong, evidence-based plan. JSI helps broadband providers and utilities turn vision into strategy by developing financial models, feasibility studies, and market analyses that support both funding and long-term sustainability. Whether you’re applying for grants, seeking investors, or refining your business model, we bring the insight, data, and experience needed to make confident decisions.
This step helps you with…
- Proving feasibility before building: We guide you through financial modeling and grant strategy.
- Accurate projections: We build business cases grounded in market data and funding requirements.
- Clarity on where to invest first: We help you prioritize opportunities that drive measurable outcomes.
Strategy & Insights
Transform goals into actionable strategies through data analysis, market insight, and business planning expertise
- Benchmarking, Mapping, & Analytics
- Financial Modeling & Forecasting
- Contracts & Agreements
- Valuation Analysis
- New Market Entry
Capital Funding
Secure and manage financing through grants, loans, and capital planning to support sustainable broadband growth
- Grant Services
- Loan Services
- Raising Capital
Designing Your Network
After the strategy is set, the real work begins: designing a network that can deliver on your vision. JSI’s engineering and technical experts collaborate with your team to translate business goals into detailed, build-ready network designs. We consider every aspect—from scalability and redundancy to regulatory compliance and cost control—to ensure your system performs today and adapts tomorrow. Our approach blends proven technical frameworks with real-world experience.
This step helps you with…
- Blueprint for a buildout: We develop high-level and detailed network designs for every topology.
- Aligning engineering with funding timelines: We ensure all designs meet compliance and delivery requirements.
- Assurance your design supports future growth: We plan with scalability and cost efficiency in mind.
Outside Plant
Design, build, and maintain outside network infrastructure to ensure coverage, reliability, and scalability
- High, Mid, & Low Level Detailed Design
- AI-Powered Rapid Design Process
- CAD, GIS, and Esri Solutions
- Construction Feasibility
- Pole Make Ready Analysis
Inside Plant
Engineer and optimize network systems, equipment, and facilities to maximize efficiency and performance
- Network Engineering & Design
- Network Equipment Design
- Network Acquisition Assistance
- Wireless Design & Implementation
- Cybersecurity Plan
Executing Your Network Build
Turning plans into a working network requires coordination, precision, and accountability at every step. JSI’s project delivery experts bring decades of experience managing broadband builds from concept through completion, helping ensure every milestone is achieved on schedule and within budget. We provide end-to-end oversight—managing contractors, documentation, and reporting—while maintaining full visibility for your internal team.
This step helps you with…
- Managing contractors and logistics: We provide tools and oversight to keep your build on track.
- Worry about project delays or overruns: We bring proven frameworks for performance tracking and reporting.
- Transparency into project status: We give you clear metrics, updates, and control from start to finish.
Project Management
Coordinate teams, schedules, and budgets to deliver broadband projects on time and within scope
- End-to-End Project Management
- Contract Administration
- Records Management
- Budget Reporting & Management
Permitting & Environmentals
Navigate permitting, environmental reviews, and compliance to keep projects moving without costly delays
- Environmental Assessments & Clearances
- State & Local Permitting
- Right-of-Way Approvals
- Securing of Easements
Activating Your Network
Bringing your network online is one of the most critical and rewarding steps in the journey. JSI helps providers manage this transition seamlessly—overseeing system testing, validation, and activation to ensure every connection meets performance and compliance standards. We coordinate across technical, operational, and customer-facing teams to guarantee that your launch is smooth, timely, and fully documented.
This step helps you with…
- Coordinating activation: We manage testing, performance validation, and readiness reviews.
- Launch-day demand: We help train your team and ensure systems are ready.
- Documentation for funding or reporting: We ensure all deliverables meet regulatory requirements.
Field Services
Provide on-site technical support, inspections, and testing to ensure quality and operational readiness
- Construction Management
- Fiber Testing Analysis
- Construction Inspection
- Intelli-Fiber Digital Field Monitoring
Network Implementation
Deploy, configure, and activate broadband networks with precision and end-to-end technical expertise
- Installation, Configuration & Cutover
- Dark Fiber Routing, DWDM, ILA
- IP Address Management
- CO & Cabinet Engineering
- Peering
Expand Your Reach
Growth is the natural next step for providers ready to take their networks further. JSI’s experts help you identify new service opportunities, evaluate emerging markets, and build strategies that balance ambition with sustainability. We analyze customer demand, market trends, and competitive positioning to uncover where your next opportunity lies. Whether you’re entering new geographies, introducing new services, or optimizing pricing, JSI helps you make informed, confident decisions.
This step helps you with…
- Entering new markets: We help you evaluate demand and create data-driven expansion plans.
- Boosting awareness and adoption: We design targeted campaigns that grow your customer base.
- Scaling strategically: We align expansion initiatives with business performance and funding goals.
Sales & Marketing
Drive growth through customer acquisition, retention, and data-driven marketing and sales strategies
- Sales Enablement
- Marketing Strategy
- Customer Journey Analysis
- Call Center Sales Support
- Pricing Optimization
Business Optimization
Improve efficiency, workflows, and resource allocation to strengthen financial and operational performance
- Business Process Optimization
- M&A Advisory
- Long Range Strategic Planning
- B/OSS Integration
- Fractional Leadership Services
Maintaining Your Network
A network’s true strength is measured by its reliability. JSI helps providers sustain peak performance through proactive maintenance, monitoring, and support designed to prevent outages and protect your investment. We identify vulnerabilities before they affect service, manage compliance updates, and assist with troubleshooting to keep your systems operating efficiently. Our maintenance solutions combine engineering insight with operational oversight.
This step helps you with…
- Dependable performance: We monitor, maintain, and optimize your systems for uptime and efficiency.
- Cybersecurity or system vulnerabilities: We implement proactive defense and recovery strategies.
- Improving service quality: We help ensure customers enjoy consistent, high-performing connections.
Operations Management
Oversee day-to-day functions and align operations with strategic objectives for consistent results
- Support One Call Center
- VoipEra Cloud Voice Platform
- NOC X Network Monitoring
- Numbering & Porting Services
- CPRs
- Network Operations Team
Systems Performance
Monitor, analyze, and optimize network systems for peak reliability, speed, and user satisfaction
- Server Maintenance
- Network Assessment
- DDoS Mitigation
- Net Defense Cyber Planning
Optimizing Your Operations
Continuous improvement transforms an organization from stable to scalable. JSI works with broadband providers to identify inefficiencies, modernize back-office systems, and enhance cross-departmental performance. We evaluate everything from billing and compliance to customer service workflows, building frameworks that reduce costs and strengthen accountability. With the right data, tools, and processes in place, JSI helps you turn operational complexity into clarity.
This step helps you with…
- Improving efficiency across departments: We uncover gaps and implement better processes.
- Boosting profitability: We identify cost-saving opportunities through smarter operations.
- Smoother audits and reporting: We help you maintain readiness with integrated, compliant processes.
Regulatory Affairs & Compliance
Stay ahead of changing regulations with expert guidance and end-to-end compliance management
- RegPro Filing Platform
- Federal & State Compliance
- TrackNow Portal
- Post Award Compliance
- Government Advocacy
- USAC Audits
Financial Operations
Strengthen fiscal management with budgeting, forecasting, reporting, and audit-ready financial practices
- Tariff IQ
- Cost Studies
- Taxient Filing Platform
- Billium CABS Platform
- Accounting Services
Connect With Our Team
Tell us about your goals and challenges. Our team will guide you to the right experts.