Amanda Hofer

Senior Director, Business Operations Consulting

Amanda Hofer

Get to know Amanda

With nearly two decades of experience in the telecommunications industry, Amanda Hofer specializes in delivering data-driven strategies and operational improvements that help organizations scale with confidence. Her expertise spans project budget management, process optimization, and performance analysis — turning complex data into clear, actionable insights.

Known for a pragmatic, results-oriented approach, Amanda works closely with stakeholders to identify trends, streamline operations, and enhance overall efficiency. By leveraging emerging technologies and modern tools, she helps organizations improve productivity while building stronger, more sustainable operational frameworks.

Focused on collaboration and long-term impact, she partners with clients to drive profitability, support innovation, and strengthen execution across the telecommunications landscape.

Professional Experience and Accomplishments

Amanda brings a uniquely well-rounded perspective to her role at JSI, shaped by nearly two decades of experience spanning finance, operations, and executive leadership within the telecommunications industry. As Senior Director of Business Operations Consulting, she leads efforts to help broadband providers strengthen operational performance, improve efficiency, and scale with confidence.

Prior to joining JSI, Amanda held leadership roles across rural and regional providers, including Assistant General Manager at Central Texas Telephone Cooperative and Director of Business Operations at Taylor Telecom. In these roles, she was deeply involved in the day-to-day realities of running a broadband business — from financial oversight and process improvement to network operations and customer experience. This hands-on experience gives her a practical, real-world understanding of the challenges providers face as they grow.

Throughout her career, Amanda has been recognized for her ability to bridge data and execution — translating complex operational and financial insights into clear, actionable strategies. She has led initiatives that improve organizational efficiency, strengthen internal processes, and support long-term business performance. Her background also includes experience with billing systems, financial analysis, and cross-functional leadership, enabling her to connect the dots across the entire operation.

In addition to her professional work, Amanda has been an active contributor to the broadband community through industry organizations, speaking engagements, and thought leadership. She has been recognized as a “Rising Star of Broadband” and has served in leadership roles supporting industry advancement and collaboration.

Today, Amanda partners with organizations to modernize operations, empower teams, and build scalable systems that support sustainable growth in an increasingly complex broadband landscape.

My Expertise

Want to know where Amanda excels? Here are the JSI solutions she leads with expertise and insight.

Article

Cost of Efficiencies

Part of Business Planning

Capability

Financial Operations

Capability

Operations Management

Capability

Network Services

Capability

Project Management

Capability

Project Delivery

Part of Project Delivery

Capability

Business Planning

Part of Business Planning

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