Beginning January 27, 2021, small, rural carriers must begin maintaining records of the dates when telephone numbers are permanently disconnected. These new requirements are part of the new FCC’s Reassigned Numbers Database (RND) being established to help with the country’s unwanted robocall issue.
The purpose of the RND is to establish a database of phone numbers that have been permanently disconnected and possibly reassigned. The database will enable callers, such as pharmacies and financial institutions, to verify, before calling a number, whether it’s been permanently disconnected and therefore should not be called (see our April 4, 2019 e-Lert for more information).
The FCC’s definition of “permanent disconnection” is when a subscriber has permanently relinquished a number or the provider permanently disassociates a number with a subscriber for active service in the service provider’s records.
Permanently disconnected numbers do not include instances where the phone number is still associated with the subscriber, such as when a subscriber’s phone service has been disconnected temporarily for non-payment of a bill or when a consumer ports a number to another provider.
Small, rural carriers must begin maintaining records of the most recent date each telephone number allocated or ported to the reporting carrier was permanently disconnected.
Dates for reporting data to the RND have not yet been established.
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