Compliance & Regulatory Affairs Services

Compliance & Regulatory Affairs Services

Discover today how our premier Compliance & Regulatory Affairs team can help your company to successfully navigate the complex and seemingly ever-changing federal and state regulatory landscapes.

 

 

 

Our Team.

The rapid evolution of the telecommunications industry has left many communications providers facing an increasingly complex host of federal and state rules and regulations. Rest assured: Our team of former government officials and industry veterans are here to provide your company with all of the essential advice, strategies, and solutions that it needs to stay ahead of these changes and remain in compliance at all times.

Our Services.

To learn more about some of the essential services that our team offers, please select any of the service groupings listed below.

State & Federal Compliance & Reporting
CPNI, Privacy & Website Compliance
Regulatory Support for Corporate Transactions
State and Federal Compliance
Regulatory Policies and Advocacy
Website Compliance
Emergency Operations Plan (EOP)
Communications providers’ businesses have been profoundly impacted by a number of recent historic events, including the rise of the COVID-19 pandemic and seemingly ever-increasing international tensions. Among other things, these developments have underscored the overwhelming need to close the digital divide in the United States and to ensure the security of our domestic communications network. In response, the US government is now spending billions of dollars to address these pressing communications infrastructure issues. The sharp increase in public funding opportunities has, however, resulted in greater scrutiny by various authorities that have been tasked with ensuring the proper use of all such funds.
Rest assured: JSI has extensive experience in providing a wide range of compliance and regulatory support services – including by assisting clients with federal and state regulatory reports, certifications, and applications that require detailed accounting or network information. In particular, our team offers advice and support in relation to:


• Form 499A (calculating contributions for the USF, TRS, NANPA, and LNP)
• Form 499Q (the 499 quarterly report required if a company exceeds the $10,000 de minimis threshold)
• Form 477 (semi-annual broadband subscription and availability data)
• CPNI annual customer proprietary network information report
• FCC accessibility requirements for the disabled
• Regulatory fees to the FCC
• 911 reliability certification
• Central office equipment (COE) continuing property records (CPRs)
• Supply chain annual report (the annual certification of equipment)
• “Red Flag” rule
• Cybersecurity compliance
• ETC reporting
• Form 481
• HUBB
• Broadband testing
• Broadband reporting
• USAC’s polygon mapping submission
• FCC filings
• CALEA
• Outage
• Disability
• Call completion
• USAC
• Lifeline
• E-rate and rural healthcare compliance
• Customer notices
• Battery back-up
• Copper retirement
• Agreements
• Intercarrier
• Affiliate
• Video – franchise and retransmission
• Certifications
• Record retention
• Regulatory fees
• VoIP
• Wireless
• Billing & collections
• “Truth-in-billing”
• Video compliance
• Copyright
• Public inspection file
• EEO
• EAS
• Disaster recovery and video manuals
• Responding to regulators’ inquiries
• Complaint responses
• FCC special access data request
• Responding to copyright infringement notices
• Digital Millennium Copyright Act (DMCA) policies and procedures
• Compliance with industry requirements
• Credit card industry PCI compliance
If you are interested in learning more about this particular service, then simply click here to be connected with a senior member of our team.
Today, communications providers must satisfy a range of regulatory requirements related to the issues of customer privacy and identity protection.
To support companies’ efforts in these areas, JSI offers a customizable approach that allows you to pick and choose exactly what your company needs to remain in compliance with the pertinent customer proprietary network information (CPNI) and “Red Flag” requirements.
In addition, our team can craft and modify appropriate policies and notifications outlining how your company handles identity theft protection, network management, and copyright infringement. Companies do not always understand how their websites can give rise to enforcement risks: they not only need to inform customers about the companies’ services, but they must also include information about the companies’ network policies, practices, and acceptable use disclosures.
JSI is here to help with its “Website Compliance Review Service,” which audits your site to ensure that it is up to date with the necessary and recommended disclosures and policies regarding:
• Copyright protections
• CALEA
• “Red Flag” requirements
• Privacy and security requirements
If you are interested in learning more about this particular service, then simply click here to be connected with a senior member of our team.
JSI’s regulatory team assists companies in making the requisite federal and state filings that follow acquisitions and after a company has merged entities and operations that are commonly owned.
Some of the ways we can assist in these areas include:
• Drafting and filing applications and waivers
• Section 214
• Study area waivers with FCC
• State approval petitions
• Assistance with drafting notices
• Slamming and other customer notices
• Due diligence reviews
• Determining potential exposure due to non-compliance
• Post-transaction assistance
• Comprehensive “next steps” checklists
• USAC-related matters
If you are interested in learning more about this particular service, then simply click here to be connected with a senior member of our team.
We offer clients a detailed overview of federal and state regulations for ILECs and CLECs, broadband service providers, long-distance and wireless carriers, cable TV/video operators, electric cooperatives, and fixed wireless providers.
JSI brings compliance expertise to many areas, and assists with federal and state regulatory reports, certifications, and applications that require detailed accounting or network information.
• Privacy matters
• CPNI
• “Red Flag” rule
• Cybersecurity compliance
• ETC reporting
• Form 481
• HUBB
• Broadband testing
• Broadband reporting
• Form 477
• USAC’s polygon mapping submission
• FCC filings
• CALEA
• Outage
• 911
• Disability
• Call completion
• USAC
• Lifeline
• E-rate and rural healthcare compliance
• Customer Notices
• Battery back-up
• Copper retirement
• Agreements
• Intercarrier
• Affiliate
• Video – franchise and retransmission
• Federal and state compliance
• Certifications
• Record retention
• Regulatory fees
• VoIP
• Wireless
• Billing & Collections
• “Truth-in-billing”
• Standalone broadband
• Charges and fees
• Video compliance
• Copyright
• Public inspection file
• EEO
• EAS
• Compliance reviews
• Compliance Tools
• CPNI and “Red Flag” rule
• Disaster recovery and video manuals
• Responding to regulators’ inquiries
• Complaint responses
• FCC special access data request
• Responding to copyright infringement notices
• Digital Millennium Copyright Act (DMCA) policies and procedures
• Compliance with industry requirements
• Credit card industry PCI compliance
If you are interested in learning more about this particular service, then simply click here to be connected with a senior member of our team.
JSI’s Regulatory Affairs Department provides regulatory, legislative, policy, and compliance counsel to JSI departments and clients. Specifically, the Regulatory Affairs Department provides services in three distinct areas: (1) federal compliance; (2) federal advocacy and strategy; and (3) state compliance and policy. With decades of staff expertise at state public service commissions, the Federal Communications Commission (FCC), the National Telecommunications and Information Administration (NTIA), and in-house communications companies, the Regulatory Affairs Department advises clients, develops strategies, and implements projects for clients on a wide range of issues. Staff also partners closely with other JSI departments to identify, assess, and manage state and federal funding projects for clients.
JSI’s regulatory experts provide a broad range of support:
• Representing clients before federal and state governmental agencies to advocate for policy changes or mitigate risk
• Advising clients on compliance with federal and state regulations
• Developing a strategic approach and message to key public officials in Congress
• Advising clients on federal and state broadband funding opportunities (e.g., grants, loans, and subsidy programs)
For additional information about our regulatory services, please contact Jenn Holtz in JSI’s Maryland office at 301-459-7590, or simply click here to be connected with a senior member of our team.
Businesses today cannot thrive without an upstanding, commercial website to support customer engagement. From a business perspective, it simply makes good sense for you to ensure your corporate website’s compliance with the applicable rules, laws, and regulations governing such matters. Further, as your business continues to grow, so does the importance of compliance. Your risk of fines and penalties can be effectively reduced, however, with the proper website compliance review. JSI is here to help simplify matters for you. We have the expertise to guide you the frequently complex regulatory landscape for the telecommunications industry.
Notably, JSI can advise your team on a range of important topics, including:
• Broadband disclosures
• Required disclosures and accessibility requirements for video services
• Location of rates and service terms online
• Requirements for equipment and merchandise
• Other compliance requirements
• Recommended better business practices
For additional information about our regulatory services, please contact Terri Parrilla in JSI’s Maryland office at 301-459-7590, or simply click here to be connected with a senior member of our team.
All companies should maintain a comprehensive and accurate Emergency Operations Plan (EOP) to help make inherently stressful emergency situations more tolerable, reduce unnecessary chaos, and minimize service disruption.
JSI offers clients an EOP template to help companies capture and retain all of the information they will need in an emergency situation, including:
• Resources, data, and assets to be protected and who, at the company, is responsible for that protection
• Company contacts for all types of emergencies, including third parties to contact for assistance
• A general preparedness checklist
• Insurance information for all types of emergency situations – cyber, assets, loss of business
• Communications plan for both internal and external communications
• Company restoration policies
• Record retention policies
• All state and federal rules and regulations that need to be complied during a service outage JSI's essential EOP template also includes data and cyber security emergency preparedness guidelines, a data breach incident response plan, and an active shooter response plan.
If you are interested in learning more about this particular service, then simply click here to be connected with a senior member of our team.