Compliance & Regulatory Affairs Services
Compliance & Regulatory Affairs Services
Discover today how our premier Compliance & Regulatory Affairs team can help your company to successfully navigate the complex and seemingly ever-changing federal and state regulatory landscapes.

Our Team.
The rapid evolution of the telecommunications industry has left many communications providers facing an increasingly complex host of federal and state rules and regulations. Rest assured: Our team of former government officials and industry veterans are here to provide your company with all of the essential advice, strategies, and solutions that it needs to stay ahead of these changes and remain in compliance at all times.
Our Services.
To learn more about some of the essential services that our team offers, please select any of the service groupings listed below.
• Form 499A (calculating contributions for the USF, TRS, NANPA, and LNP)
• Form 499Q (the 499 quarterly report required if a company exceeds the $10,000 de minimis threshold)
• Form 477 (semi-annual broadband subscription and availability data)
• CPNI annual customer proprietary network information report
• FCC accessibility requirements for the disabled
• Regulatory fees to the FCC
• 911 reliability certification
• Central office equipment (COE) continuing property records (CPRs)
• Supply chain annual report (the annual certification of equipment)
• “Red Flag” rule
• Cybersecurity compliance
• ETC reporting
• Form 481
• HUBB
• Broadband testing
• Broadband reporting
• USAC’s polygon mapping submission
• FCC filings
• CALEA
• Outage
• Disability
• Call completion
• USAC
• Lifeline
• E-rate and rural healthcare compliance
• Customer notices
• Battery back-up
• Copper retirement
• Agreements
• Intercarrier
• Affiliate
• Video – franchise and retransmission
• Certifications
• Record retention
• Regulatory fees
• VoIP
• Wireless
• Billing & collections
• “Truth-in-billing”
• Video compliance
• Copyright
• Public inspection file
• EEO
• EAS
• Disaster recovery and video manuals
• Responding to regulators’ inquiries
• Complaint responses
• FCC special access data request
• Responding to copyright infringement notices
• Digital Millennium Copyright Act (DMCA) policies and procedures
• Compliance with industry requirements
• Credit card industry PCI compliance
To support companies’ efforts in these areas, JSI offers a customizable approach that allows you to pick and choose exactly what your company needs to remain in compliance with the pertinent customer proprietary network information (CPNI) and “Red Flag” requirements.
In addition, our team can craft and modify appropriate policies and notifications outlining how your company handles identity theft protection, network management, and copyright infringement. Companies do not always understand how their websites can give rise to enforcement risks: they not only need to inform customers about the companies’ services, but they must also include information about the companies’ network policies, practices, and acceptable use disclosures.
• Copyright protections
• CALEA
• “Red Flag” requirements
• Privacy and security requirements
• Drafting and filing applications and waivers
• Section 214
• Study area waivers with FCC
• State approval petitions
• Assistance with drafting notices
• Slamming and other customer notices
• Due diligence reviews
• Determining potential exposure due to non-compliance
• Post-transaction assistance
• Comprehensive “next steps” checklists
• USAC-related matters
• Privacy matters
• CPNI
• “Red Flag” rule
• Cybersecurity compliance
• ETC reporting
• Form 481
• HUBB
• Broadband testing
• Broadband reporting
• Form 477
• USAC’s polygon mapping submission
• FCC filings
• CALEA
• Outage
• 911
• Disability
• Call completion
• USAC
• Lifeline
• E-rate and rural healthcare compliance
• Customer Notices
• Battery back-up
• Copper retirement
• Agreements
• Intercarrier
• Affiliate
• Video – franchise and retransmission
• Federal and state compliance
• Certifications
• Record retention
• Regulatory fees
• VoIP
• Wireless
• Billing & Collections
• “Truth-in-billing”
• Standalone broadband
• Charges and fees
• Video compliance
• Copyright
• Public inspection file
• EEO
• EAS
• Compliance reviews
• Compliance Tools
• CPNI and “Red Flag” rule
• Disaster recovery and video manuals
• Responding to regulators’ inquiries
• Complaint responses
• FCC special access data request
• Responding to copyright infringement notices
• Digital Millennium Copyright Act (DMCA) policies and procedures
• Compliance with industry requirements
• Credit card industry PCI compliance
• Representing clients before federal and state governmental agencies to advocate for policy changes or mitigate risk
• Advising clients on compliance with federal and state regulations
• Developing a strategic approach and message to key public officials in Congress
• Advising clients on federal and state broadband funding opportunities (e.g., grants, loans, and subsidy programs)
• Broadband disclosures
• Required disclosures and accessibility requirements for video services
• Location of rates and service terms online
• Requirements for equipment and merchandise
• Other compliance requirements
• Recommended better business practices
• Resources, data, and assets to be protected and who, at the company, is responsible for that protection
• Company contacts for all types of emergencies, including third parties to contact for assistance
• A general preparedness checklist
• Insurance information for all types of emergency situations – cyber, assets, loss of business
• Communications plan for both internal and external communications
• Company restoration policies
• Record retention policies
• All state and federal rules and regulations that need to be complied during a service outage JSI's essential EOP template also includes data and cyber security emergency preparedness guidelines, a data breach incident response plan, and an active shooter response plan.
