Upcoming Deadline Reminder: Complete Affordable Connectivity Program Annual Certifications by Dec. 31

All providers participating in the Affordable Connectivity Program (ACP) must complete their ACP Annual Certifications and submit them through the Universal Service Administrative Company’s (USAC’s) online Affordable Connectivity Claims System (ACCS) by December 31, 2022.

Please note that only the registered 497 Officer of an ACP participating provider may submit the ACP Annual Certification. As part of this process, the 497 Officer must confirm that the provider has policies and procedures in place to comply with all ACP rules and procedures. After completing the ACP Annual Certification, an ACP provider will not need to certify again until the next calendar year.

Who Must File

As noted above, only the officer of an ACP participating provider who has been duly registered as a 497 Officer can access and sign that provider’s ACP Annual Certification.

To register, officers completing the ACP Annual Certification must include their first name, last name, phone number, and the Service Provider Identification Number (SPIN) in a message to ACProgram@usac.org.

How to Certify

To complete your own ACP Annual Certification, please follow these steps:

1.  Log into One Portal.

2.  Select “Affordable Connectivity Claims System (ACCS)” under the “Lifeline” section of the dashboard.

3.  Select “Affordable Connectivity Program Claims.”

4.  Click the link to the 2022 ACP Provider Annual Officer Certification in the yellow notification banner in the ACCS. Please remember: The 497 Officer will be the only user role who can complete the Annual Certification.

5.  Review and certify that the participating provider complies with all ACP rules, orders, and certification procedures by entering the 497 Officer’s name, title, email, and phone number.

6.  Click “Certify.”

If you have any questions concerning the ACP Annual Certification or any other ACP-related matter, then please contact Lans Chase (lans.chase@jsitel.com) or Dounia Chikhoune (dounia.chikhoune@jsitel.com) or simply click the button below for assistance.