Outage Reporting Reminder for Clients Affected by Hurricane Idalia

Outage Reporting Reminder for Clients Affected by Hurricane Idalia

As Hurricane Idalia affects the Florida coast and causes significant flooding and outages, many of our clients in Florida likely are busy preparing for or responding to the storm. We remind those clients in Idalia’s path of federal outage reporting obligations.

The Federal Communications Commission has officially activated its voluntary Disaster Information Reporting System (DIRS), which wireline, wireless, broadcast, VoIP and satellite providers can use to report communications infrastructure status.

Providers serving the counties listed below in Florida are encouraged to report communications system updates daily, beginning tomorrow at 9:00 a.m. eastern daylight time, for the duration of the activation. For DIRS participants, Network Outage Reporting System (NORS) reporting obligations are suspended for the duration of the DIRS activation in the identified counties below and you do not need to report any outages in NORS.

Affected Counties: 

Alachua, Baker, Bay, Bradford, Calhoun, Charlotte, Citrus, Clay, Columbia, DeSoto, Dixie, Duval, Flagler, Franklin, Gadsden, Gilchrist, Gulf, Hamilton, Hardee, Hernando, Hillsborough, Jefferson, Lafayette, Lake, Lee, Leon, Levy, Liberty, Madison, Manatee, Marion, Pasco, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, Sumter, Suwannee, Taylor, Union, Volusia, and Wakulla.

Providers who have voluntarily registered in DIRS will receive email notification of the system activation and are asked to report if they are in the geographic area of the predicted hurricane and its path as defined in the email notification. To access DIRS, please log in at https://www.fcc.gov/nors/disaster/Login. Providers must report their emergency contact, communications infrastructure status, situational awareness and restoration information. Companies reporting in DIRS for the first time can enroll here.

The FCC may add or remove counties over the next few days depending on the storm.

If you need assistance with outage reporting, please contact Kim Waldvogel or Leslie Ellis or call 301-459-7590.

Our thoughts are with everyone in the hurricane’s path, and JSI stands ready to help in any way we can.