Emergency Operations Plan

All companies should maintain a comprehensive and accurate Emergency Operations Plan (EOP) to help make a very stressful situation tolerable, reduce chaos, and minimize service disruption. JSI offers an EOP template which helps companies capture and retain all of the information necessary in an emergency situation, including:

  • Resources, data and assets to be protected, and who, at the company, is responsible for that protection
  • Company contacts for all types of emergencies, including third parties to contact for assistance
  • A general preparedness checklist
  • Insurance information for all types of emergency situations – cyber, assets, loss of business
  • Communications plan for both internal and external communications
  • Company restoration policies
  • Record retention policies
  • All state and federal rules and regulations that need to be complied during a service outage

The EOP template also includes data and cyber security emergency preparedness guidelines, a data breach incident response plan, and an active shooter response plan.

If you would like more information about JSI’s Emergency Operations Plan template, please contact Cindy Neugebauer in JSI’s Texas office at 512-338-0473.


  • JSI is a proactive partner, closely attuned to the financial, technological, business and policy developments unfolding across the industry.
  • Our team regularly meets with the FCC and PUC staff on regulatory initiatives and provides expert testimony in federal and state proceedings.
  • JSI plays a prominent role in industry and association forums and champions the interests of community based independent providers as policy is debated and formed.
  • Our staff is knowledgeable, accessible and consistently receives positive feedback.
  • We give back to the industry and local communities through various charitable activities.

What Clients Say

Though we are probably not one of their largest customers, they treat us like we are their only customer. They are always there and prompt when we need them to help us navigate this most complex industry. We are fortunate to have them as a partner.
Jeff Leslie, ITS Telecom


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